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Patient guide

Neck pain and cervical spine problems

A problem in the neck often does not feel like a neck problem. It can show up as pain over the shoulder or shoulder blade, an ache down the arm, or tingling and numbness in the fingers.

That is why neck conditions are often mistaken for a shoulder, elbow or hand problem, and why the reverse happens too. This guide explains how the two are told apart, what tests help, and how treatment is organised.

Mr Alistair Jepson

Written by Mr Alistair Jepson
Consultant Orthopaedic Surgeon · GMC 4104128

Disc bulge in the neck pressing on a nerve
A disc bulge in the neck can press on a nerve that travels to the shoulder, arm and hand.

Why it is easily missed

Pain is not always felt where it starts

The nerves that supply the shoulder, arm and hand all leave the spinal cord in the neck. Because the same nerves serve both areas, the brain cannot always tell where a pain signal began. This is called referred pain.

Over the top of the shoulder

Neck pain is often felt over the top of the shoulder and around the shoulder blade, so it can feel exactly like a shoulder problem.

Below the elbow

Nerve pain that travels down past the elbow into the forearm or hand points more towards the neck than the shoulder.

"Double crush"

A nerve can be pinched in two places, in the neck and again at the wrist or elbow. Each pinch makes the other more noticeable, and both may need attention.

More than one problem

It is common to have a neck problem and a shoulder problem at the same time. Treating only one may leave some symptoms behind.

Normal disc and nerve anatomy of the neck
A healthy disc sits between two vertebrae, with the nerve root leaving through the gap at the side.

How the neck works

The cervical spine

The neck, or cervical spine, is made of seven small bones called vertebrae, numbered C1 to C7 from the top. Between most of them sits a disc, a tough cushion with a softer centre that absorbs load and lets the neck bend and turn.

At each level a pair of nerve roots leaves the spinal canal through a small opening between the vertebrae. Together these roots form the nerves that supply the skin, muscles and joints of the shoulder, arm and hand. Anything that narrows those openings can irritate a nerve root.

A "trapped nerve"

Cervical radiculopathy

Cervical radiculopathy means a nerve root in the neck is being pressed or irritated, most often by a bulging disc or a small spur of bone. It is what many people call a trapped nerve.

  • Arm pain that is often worse than the neck pain itself
  • Pins and needles or numbness following a band down the arm
  • Weakness in particular muscles, such as gripping or lifting the arm
  • Symptoms that change with neck position
Disc bulge pressing on a nerve root in the neck
The bulging disc narrows the space where the nerve root leaves the spine.
Cervical spondylosis
Worn discs and bone spurs in the neck.

Wear in the neck

Cervical spondylosis

Cervical spondylosis is the age-related wear of the discs and the small facet joints at the back of the neck. Discs lose height and the joints develop arthritis and bony spurs. Many people have these changes on a scan without any symptoms.

When it does cause trouble, the usual pattern is neck stiffness and an ache that may spread to the shoulders. Over time the spurs and thinner discs can narrow the openings for the nerve roots, leading to the arm symptoms described above, or, less often, the space for the spinal cord itself.

Telling them apart

Is it my neck, or my shoulder, elbow or hand?

No single clue is certain, and many people have features of both. These are the patterns a specialist looks for during the consultation.

What makes it worse

Points to the neck

Turning, tilting or looking up with the head.

Points to the shoulder

Lifting the arm, reaching overhead or behind the back, and a painful arc as the arm rises.

Where the pain spreads

Points to the neck

Below the elbow into the forearm or hand, often in a band down the arm.

Points to the shoulder

Around the shoulder and outer upper arm, usually stopping above the elbow.

At night

Points to the neck

Some people find arm pain eases by resting the hand on top of the head.

Points to the shoulder

Pain lying on the affected shoulder that wakes you.

Movement

Points to the neck

A stiff neck, while the shoulder itself moves freely.

Points to the shoulder

Loss of shoulder movement, as seen in frozen shoulder.

Tingling and numbness

Points to the neck

Numbness following a band down the whole arm, often with neck symptoms.

Points to the wrist or elbow

Thumb to ring finger, worse at night: carpal tunnel. Ring and little fingers, worse with the elbow bent: cubital tunnel.

Nerve root patterns, in plain words

Each nerve root in the neck supplies its own strip of the arm. When one is irritated, symptoms tend to follow that strip, which is why some neck problems mimic very specific arm and hand conditions.

C5

Pain over the outer shoulder and upper arm.

Easily mistaken for a rotator cuff problem.

C6

Pins and needles in the thumb and index finger.

Easily mistaken for carpal tunnel syndrome.

C7

Symptoms in the middle finger and down the back of the arm.

Can be confused with problems at the elbow or wrist.

C8

Tingling in the ring and little fingers.

Easily mistaken for cubital tunnel syndrome.

Finding the source

How the cause is worked out

Mr Jepson is a Consultant Orthopaedic Surgeon specialising in the shoulder, elbow, hand and wrist. His role is to work out whether your symptoms come from the neck, the shoulder, a nerve in the arm, or more than one of these, and to arrange the right next step.

  1. 1

    History and examination

    A careful account of where symptoms are and what brings them on, then examination of the neck, shoulder, elbow and hand, with checks of muscle strength, sensation and reflexes.

  2. 2

    Spurling's test

    The head is gently tilted towards the painful side with light pressure from above. If this brings on your arm symptoms, a trapped nerve in the neck becomes more likely. It is stopped straight away if uncomfortable.

  3. 3

    MRI of the neck

    MRI shows the discs, nerve roots and spinal cord. Because wear is common on scans, the findings are always matched against your symptoms and examination.

  4. 4

    Nerve conduction studies

    These measure how well nerves carry signals and can show whether a nerve is being pinched at the wrist or elbow, in the neck, or in both places.

  5. 5

    Diagnostic injection

    Sometimes local anaesthetic is injected into the shoulder. If the pain settles for a few hours, the shoulder is the main source; if it does not, the neck becomes more likely.

Read more about MRI, open and upright scanners and guided injections in the imaging and scans guide.

First steps

Non-surgical treatment

Many episodes of neck pain and trapped nerve settle with time, often over weeks to a few months. Treatment aims to ease symptoms and keep you moving while that happens.

  • Physiotherapy to restore movement and strength in the neck and shoulder girdle
  • Posture changes at the desk, screen and in bed
  • Neck exercises done little and often
  • Medicines, including simple pain relief and nerve pain medicines prescribed by a doctor

Exercises are best started with guidance from a physiotherapist, who can tailor them to your neck and check your technique.

Neck exercise programme
An example neck exercise programme. Ask a physiotherapist which exercises suit you.
Image-guided nerve root injection in the neck
A fine needle is guided by imaging to sit beside the irritated nerve root.

When symptoms persist

Nerve root injection

If arm pain from a trapped nerve does not settle, a nerve root injection may help. It is carried out by a radiologist or pain specialist, using X-ray or CT guidance to place a small amount of steroid and local anaesthetic next to the nerve root.

The aim is to calm inflammation around the nerve. It can also help confirm the source of pain: if the arm symptoms ease, the nerve root in the neck is likely to be responsible.

Possible risks

A short-lived flare of pain, temporary numbness or weakness in the arm, and headache. Infection, bleeding and nerve injury are uncommon, and serious complications are rare. The specialist doing the injection will go through these with you beforehand.

Specialist spinal care

When neck surgery is considered

When symptoms persist despite treatment, or weakness is getting worse, surgery on the neck may be considered by a spinal surgeon. Mr Jepson does not operate on the spine: when the neck needs specialist care, he refers you to trusted spinal surgeon colleagues and continues to look after any shoulder, elbow or hand problem alongside.

Anterior cervical discectomy and fusion
The disc is replaced with a spacer and the two vertebrae join together.

Anterior cervical discectomy and fusion (ACDF)

Through a small incision at the front of the neck, the spinal surgeon removes the disc and any bone spurs pressing on the nerve, then places a spacer so the two vertebrae fuse.

Cervical disc replacement
An artificial disc preserves movement at that level.

Cervical disc replacement

For suitable patients, the spinal surgeon removes the worn disc and replaces it with an artificial disc designed to keep movement at that level of the neck.

Symptoms that need prompt medical advice

Most neck and arm pain is not serious. Occasionally, though, symptoms can mean pressure on the spinal cord (myelopathy) or another serious cause. Please seek advice promptly if you notice:

  • Clumsy hands, or difficulty with buttons or handwriting
  • Unsteady walking or poor balance
  • Changes in bladder or bowel control
  • Weakness in the arms or legs that is getting worse
  • Neck pain with fever, unexplained weight loss, or after a significant injury

Contact your GP or NHS 111 the same day. If symptoms are severe or came on suddenly, go to A&E.

Your questions

Frequently asked questions

Can a neck problem cause shoulder pain?

Yes. Pain from the neck is often felt over the top of the shoulder and around the shoulder blade, and an irritated C5 nerve root can cause pain on the outer shoulder and upper arm that feels very like a rotator cuff problem.

Could my carpal tunnel symptoms be coming from my neck?

They can. A trapped C6 nerve root causes tingling in the thumb and index finger, similar to carpal tunnel syndrome. Examination and nerve conduction studies help show whether the pinch is at the wrist, in the neck or both.

Can I have a neck problem and a shoulder or hand problem at the same time?

Yes, and it is common. A nerve can also be pinched in the neck and at the wrist or elbow together, called double crush. Working out the contribution of each helps make sure treatment is aimed at the right place.

Do I need an MRI scan?

Not always. An MRI is usually arranged when symptoms persist, there is weakness, or the cause is unclear after examination. The imaging guide explains the scans available.

Will Mr Jepson operate on my neck?

No. Mr Jepson specialises in the shoulder, elbow, hand and wrist. He assesses where your symptoms come from, treats the upper limb problem, and refers you to trusted spinal surgeon colleagues if your neck needs specialist spinal care.

Where are appointments held?

Mr Jepson sees private patients in Northampton and Kettering. See clinic locations for addresses and directions.

Who else is involved in my care?

Depending on your needs, physiotherapists, radiologists and pain specialists may be involved. Find out more about Mr Jepson and the team he works with on the about page.

Talk to the practice about your shoulder, elbow, hand or wrist

Call to arrange a consultation, book online for Circle Three Shires Hospital in Northampton, or send a short email and the practice team will come back to you.

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